Terms & Conditions for Excursions
1. Booking Confirmation
A booking is considered confirmed only when full details (name, number of participants, date, time, pick-up location) have been provided and the reservation is acknowledged by our team.
All guests must present their voucher or confirmation email upon pick-up.
2. Payment Policy
Payment must be completed before the start of the excursion.
3. Cancellation Policy
Cancellations made less than 24 hours before the scheduled start time are non-refundable.
Changes to the reservation made less than 24 hours before the excursion are subject to availability.
No-show: Failure to appear at the meeting point within 45 minutes from the scheduled start time will be considered a no-show and will result in full charge with no refund.
4. Pick-up Policy
Clients must be at the designated meeting point at the agreed time.
Delays caused by traffic, local events, or weather conditions may affect pick-up timing. We appreciate your understanding.
5. Safety & Conduct
Guests must follow the instructions of the driver/guide at all times for their safety.
We reserve the right to refuse service to anyone behaving in a dangerous or inappropriate manner.
6. Liability
The company is not responsible for loss or damage of personal belongings.
We are not liable for delays or itinerary changes caused by weather conditions, strikes, road closures, or circumstances beyond our control.
7. Special Conditions
Guests with mobility issues, medical conditions, or special requests must inform us prior to booking.
Children must be supervised by an adult at all times.
8. Force Majeure
In case of extreme weather or events preventing the excursion from operating safely, we reserve the right to reschedule or cancel with either a refund or an alternative date.
9. Photography & Media
During the tour, photos may be taken for promotional purposes. Please inform us if you prefer not to be included.
10. Contact Information
For any questions, changes, or assistance with your booking, please contact us directly at:
Email: bookings@latransfer.gr
Phone/WhatsApp: +30 6942666834
Guests of third party websites are asked to give personal data in order to complete their online reservations. The data they are asked to give are upon the administrator – controller of the system.
There are many instances that we get data automatically. Such data are: IP address, type of device, location, date and time of accessing our system, pages that are visited and clicked, from which website someone came to our system, browser that is used, software that is used in the device or computer.
Our booking engines are integrated with other websites (online wholesalers, Online Travel Agents, etc) who are giving data about completed reservations. The data are used from controllers (administrators) for managing purposes.
We share the above personal data with third party systems for basic purposes of completing an online reservation. For example, we use a third party mail provider for security reasons (to avoid emails going to spam). Our systems are cloud and we use hosting services of Amazon.com (https://aws.amazon.com/security/) . In addition in some instances we share data with third party systems for managing or accounting purposes of the controller (administrator). Also we share data with banks and online payment gateways for successful secure transactions.
